John lends experience in creative writing and web design to Metro CSG's efforts, including development for WordPress and SharePoint Online. If you're reading something on our site, chances are he has written it. In his spare time he enjoys making comics.
As a member of the helpdesk team, Daryl helps manage IT requests through to their completion and ensure that customer concerns are addressed. As a holder of the Office 365 certifications for administration and support Daryl specializes in working with the platform.
JR is an experienced technician, having served companies large and small, across many different industries. With Metro CSG, he helps support the Office 365, PC and networking needs. In his free time, J.R. enjoys playing basketball and contributing to online forums.
Originally from a hospitality background, Heather knows exactly how to put someone at ease when beginning an IT project. Acting as a liaison between our team of engineers and management, she works to ensure the timely delivery of quality IT services.
Jamie primarily works on our cloud deployment projects, managing the process through from start to finish. As a holder of certification in Office 365 and Azure, she has proven expertise in the two platforms. Outside of work, Jamie enjoys photography and basketball.
Peter has over 10 years of experience in the IT industry, with skills good enough for Metro CSG to keep him aboard after moving all the way to South Korea. As our remote engineer he handles cloud migration projects with specialty in Microsoft Azure and provides quick fixes for technical issues.
Drawing from over 20 years in IT, John Shen looks to bring a personal touch to the market. As a project manager, he provides hands-on management through each stage of the cloud system implementation process, including consultation, development, deployment, and troubleshooting.
As a member of the Metro CSG help desk team, Prabhjot helps manage IT requests and assures that all tasks are completed quickly, and the client is happy. Prabhjot is a graduate of Rutgers University and is also an avid fan of Basketball and Football.
With several years of accounting & risk management experience in financial industry, Christina knows how to run an accounting department effectively and efficiently. Precise and focused, she is a strong support to the Metro CSG team. She received her Master’s Degree from Fordham University and is working her way to CPA.