Testimonials

Seamless Migration & Great Customer Service

We transitioned from Google Apps to Office 365. The email migration was seamless and Metro CSG made this possible. Their professionalism was key from the first call and throughout the entire process. I would like to thank Metro CSG for their patience and for taking the time to provide additional one to one training in their facilities. I highly recommend Metro CSG as your technology partner.

Metro CSG will get you through it professionally & painlessly

Our experience with Metro CSG was excellent, I highly recommend them. After speaking with a few different Microsoft Gold Partners I decided to go with Metro CSG because Kamal Kabshura was honest, knowledgeable, and professional. He arranged a couple preliminary meetings with their technical staff to go over the best practice and options for our migration to Office 365 email. We migrated from a multi domain on-premise exchange system that had been expanded and upgraded for fifteen years. The technical contact I worked with throughout the project was Ray Guo, and he had everything under control. He made sure everything was prepared for a successful cut-over, and was available for any follow-up support in the weeks following. Ray was also kind enough to give me a tutorial on managing our new online Exchange Portal.

Exchange Online Migration with Great Customer Service

We decided to go with Metro CSG because of their previous experience with Office365 migrations and their competitive pricing. We had a somewhat complex environment for migrating to Exchange Online, which included Public Folders, shared mailboxes, and delegate mailbox access. We were also moving from Exchange2007 to O365’s latest version Exchange 2013 (Wave 15). They suggested we go with a hybrid server migration, which gave us plenty of flexibility in the timing and management of the migration itself. Metro CSG was a great help throughout the entire process. They were very reliable and a great resource to have for questions even if it was out of scope for the project itself. Peter managed the project effectively and was (and still is!) extremely helpful. I think everyone would agree that the entirety of the project took longer than expected, but Metro CSG kept the cost the same regardless.

Great Customer Relations

As the Chief Operations Office I am very impressed with the customer centric approach we receive through every interaction with their teams. From Sales to Support to Training they are always impressing us with their focus. We almost opted for another MS Certified Vendor purely based on their name recognition but per conversations with Heather decided to go with Metro CSG and are rewarded every time we need assistance. They truly have customers in mind in all dealings, not the almighty dollar.

Metro CSG for your Office 365 Implementation

We are a small company spread throughout the US, so it required coordination with time zones and availability. MetroCSG was flexible and did a great job on customer service and keeping everyone informed. When we ran into issues with configurations, they were able to fix it, or facilitate the conversation with Microsoft. I would definitely recommend Metro CSG for your implementations. They are priced extremely competitively, very responsive and are committed to getting the job done right. I interviewed a lot of companies to do our migration, and was impressed with the level of technical knowledge and ability to tell me about the process from the first point of contact. It made all the difference in my comfort level with my choice to go with Metro CSG

We highly recommend METRO CSG

We like EVERYTHING about Metro CSG! After meeting them, seeing and hearing their presentation, we were expecting a high cost quote. Quotation was so reasonable we signed on the spot. Everyone at Metro CSG are very responsive and knowledgeable. We are EXTREMELY happy with our decision to go with them. Migration was much smoother than anticipated and after support is always prompt and supportive. We have not experienced any major troubles since migration. All has been exactly as promised. Our company has 50+ users which we migrated over one weekend with minimal downtime. Very user friendly, the end users didn’t need much training or support to use the new mail system. There have been no issues since migration. Everyone is very pleased with their new large capacity mailboxes and accessibility from anywhere. We highly recommend METRO CSG and Office 365.

Smooth Conversion from IBM Domino to Microsoft Exchange 365

They were extremely responsive to any inquiries and concerns about the migration. Provided rapid responses to any inquiries we had. The migration went extremely smooth and we could not be happier with Exchange 365 and Blackberry Cloud. This was in part due to the extensive and thorough migration plan that Metro CSG helped us to formulate prior to the migration.

The service was excellent as was the pricing. Thanks for a smooth and well executed/planned project!