About Us


Metro CSG is a full-stack Microsoft service provider, dedicated to helping businesses navigate the complexity of the cloud to make informed IT decisions that increase efficiency & protect against cyberthreat. With services in consulting, licensing, migration, & support, it's our philosophy that IT works best as a partnership between companies, rather than as an exchange of services. As such, we act as an extension of your team, delivering results that drive your success.

From 2014 to 2016, Metro CSG has been awarded the title of Microsoft SMB Partner of the Year for the New York metro area. Our company holds all three of Microsoft's Cloud Core competencies, recognizing Office 365 & Azure expertise.

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Meet Our Team!

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John Bath

Marketing Executive

John lends experience in creative writing and design to Metro CSG's marketing efforts, comprising social media, email, events, web design and SEO. If you're reading something on our site, chances are he has written it. In his spare time he enjoys making comics.

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Heather LaVere

Account Executive

Originally from a hospitality background, Heather knows exactly how to put someone at ease when beginning an IT project. While with Metro CSG she has earned 3 Microsoft certifications and has become the company's resident SharePoint specialist.

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Jamie Liu

Systems Engineer

Jamie leverages a strong background in customer service to provide top-notch help desk support for Office 365. When she isn’t fielding the various technical questions posed to her during the day, she assists with cloud migration into Office 365 and Azure. Outside of work, Jamie enjoys photography and basketball.

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Felicisimo "Fel" Noval

Systems Engineer

Based in the Philippines, Fel helps Metro CSG to support customers around the clock. And with over 8 years of experience in IT, he lends his skills to a little bit of everything, from Office 365 and Azure migration, to Enterprise Mobility Suite deployment. In his spare time Fel enjoys playing badminton.

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Peter Park

Senior Systems Engineer

Peter has over 10 years of experience in the IT industry, with skills good enough for Metro CSG to keep him aboard after moving all the way to South Korea. As our remote engineer he handles cloud migration projects with specialty in Microsoft Azure and provides quick fixes for technical issues.

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John Shen

Sales Engineer

Drawing from 20 years in IT, John Shen looks to bring a personal touch to the market. As a project manager, he provides hands-on management through each stage of the cloud system implementation process, including consultation, development, deployment, and troubleshooting.

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Chris Wang

Systems Engineer

Chris is a results-driven IT professional with extensive experience in IT engineering, administration and support. With Metro CSG, he specializes in Azure Networking and all topics related to Office 365, including Exchange, SharePoint, OneDrive for Business, Skype for Business, & Skype for Business PSTN Calling.

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Ivy Wang

Executive Assistant

Any company needs a good accountant, and Ivy is that and more. As Executive Assistant, she ensures that Metro CSG is in good working order. Whether it's by managing human resources, office supplies, billing or vendor relations, any cloud project is kept on schedule with her administrative assistance.

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