John lends experience in creative writing and design to Metro CSG's marketing efforts, comprising social media, email, events, web design and SEO. If you're reading something on our site, chances are he has written it. In his spare time he enjoys making comics.
Certified in Windows Server, Farhan has parlayed his knowledge of the platform into expertise with the Microsoft cloud ecosystem. As a member of the Metro CSG team he helps to support the user and admin needs of Office 365 and Azure customers.
Originally from a hospitality background, Heather knows exactly how to put someone at ease when beginning an IT project. While with Metro CSG she has earned 3 Microsoft certifications and has become the company's resident SharePoint specialist.
Jamie leverages a strong background in customer service to provide help desk support for Office 365. When she isn’t resolving the technical issues of clients, she assists with cloud migration into Office 365 and Azure. Outside of work, Jamie enjoys photography and basketball.
As part of the Metro CSG support team, Paolo works to manage and resolve the end user requests of our customers and assists in various deployment projects. With seven years of IT experience, Paolo holds certification in Windows Server, Identity & Access Management and Server Virtualization.
Based in the Philippines, Fel helps Metro CSG to support customers around the clock. And with over 8 years of experience in IT, he lends his skills to a little bit of everything, from Office 365 and Azure migration, to Enterprise Mobility Suite deployment. In his spare time Fel enjoys playing badminton.
Peter has over 10 years of experience in the IT industry, with skills good enough for Metro CSG to keep him aboard after moving all the way to South Korea. As our remote engineer he handles cloud migration projects with specialty in Microsoft Azure and provides quick fixes for technical issues.
LJ draws on 10-years of IT experience to help support the many needs of administrators and users alike. Specialized in managing Office 365, LJ holds Microsoft certification in Office 365 administration. Outside of work, LJ enjoys keeping active by running and playing basketball.
Drawing from 20 years in IT, John Shen looks to bring a personal touch to the market. As a project manager, he provides hands-on management through each stage of the cloud system implementation process, including consultation, development, deployment, and troubleshooting.
Chris is a results-driven IT professional with extensive experience in IT engineering, administration and support. With Metro CSG, he specializes in Azure Networking and all topics related to Office 365, including Exchange, SharePoint, OneDrive for Business, Skype for Business, & Skype for Business PSTN Calling.
Any company needs a good accountant, and Ivy is that and more. As Executive Assistant, she ensures that Metro CSG is in good working order. Whether it's by managing human resources, office supplies, billing or vendor relations, any cloud project is kept on schedule with her administrative assistance.