About Us

Metro CSG is a full-stack Microsoft service provider, dedicated to helping businesses navigate the complexity of the cloud to make informed IT decisions that increase efficiency & protect against cyberthreat. With services in consulting, licensing, migration, & support, it's our philosophy that IT works best as a partnership between companies, rather than as an exchange of services. As such, we act as an extension of your team, delivering results that drive your success.

For four consecutive years, Metro CSG has been named Microsoft SMB Partner of the Year for the New York metro area, and was awarded East Region Azure Partner of the Year for 2017. Metro CSG holds all three of Microsoft's Cloud Core competencies, recognizing Office 365 & Azure expertise.

Explore Our Services

Metro - O365 Medal

Metro - Azure Medal

Metro - Cloud Medal

SMB Cloud
Metro - Cloud Medal


Enterprise mobility Competency

Windows 10 Competency

and Devices

Meet Our Team!

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John Bath

Web Content Specialist

John lends experience in creative writing and web design to Metro CSG's efforts, including development for WordPress and SharePoint Online. If you're reading something on our site, chances are he has written it. In his spare time he enjoys making comics.

Sheree Crespo

Customer Service Manager

Sheree started her career in IT, working across the world in the Philippines and Dubai before settling in New York. As Customer Service Manager, she ensures quality support services are delivered to our clients. In her spare time she enjoys exploring the city.

Daryl Ryan Gallardo

Systems Engineer

As a member of the helpdesk team, Daryl helps manage IT requests through to their completion and ensure that customer concerns are addressed. As a holder of the Office 365 certifications for administration and support Daryl specializes in working with the platform.

John Rey "J.R." Jainar

Systems Engineer

JR is an experienced technician, having served companies large and small, across many different industries. With Metro CSG, he helps support the Office 365, PC and networking needs. In his free time, J.R. enjoys playing basketball and contributing to online forums.

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Rajesh Khanal

Systems Engineer

As part of the helpdesk team, Rajesh helps manage the day-to-day support requests of our customer end-users. His expertise extends to Cisco Routing & Switching and Windows 10, in which he is certified. In his spare time, he enjoys both watching and playing indoor soccer.

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Heather LaVere

Service Delivery Manager

Originally from a hospitality background, Heather knows exactly how to put someone at ease when beginning an IT project. Acting as a liaison between our team of engineers and management, she works to ensure the timely delivery of quality IT services.

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Jamie Liu

Senior Systems Engineer

Jamie primarily works on our cloud deployment projects, managing the process through from start to finish. As a holder of certification in Office 365 and Azure, she has proven expertise in the two platforms. Outside of work, Jamie enjoys photography and basketball.

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Felicisimo "Fel" Noval

Systems Engineer

Based in the Philippines, Fel helps Metro CSG to support customers around the clock. And with over 8 years of experience in IT, he lends his skills to everything, from Office 365 and Azure migration to cybersecurity. In his spare time Fel enjoys playing badminton.

Peter Park

Peter Park

Senior Systems Engineer

Peter has over 10 years of experience in the IT industry, with skills good enough for Metro CSG to keep him aboard after moving all the way to South Korea. As our remote engineer he handles cloud migration projects with specialty in Microsoft Azure and provides quick fixes for technical issues.

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John Shen

Sales Engineer

Drawing from 20 years in IT, John Shen looks to bring a personal touch to the market. As a project manager, he provides hands-on management through each stage of the cloud system implementation process, including consultation, development, deployment, and troubleshooting.

Christina Wang

Christina Wang


With several years of accounting & risk management experience in financial industry, Christina knows how to run an accounting department effectively and efficiently. Precise and focused, she is a strong support to the Metro CSG team. She received her Master’s Degree from Fordham University and is working her way to CPA.

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